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Warranties & Policies

 

RAMSET LIMITED 10 YEAR WARRANTY

 

This warranty gives you specific legal rights, and you may have other rights that vary from state to state.  This warranty covers all Ramset models of vehicular gate operators for a (1) year period, starting wth the original purchase date from a dealer or distributor, to be free of defects in workmanship on all parts and components.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  Ramset will repair or replace, at its discretion, any parts or components it determines to be defective.  This warranty may be extended on the electric motor, gearbox reducer and "Intelligate" control board to a period of:

 

(10) years on single family residence installations.

(7) years on commercial installations.

(3) years on the "Intelligate" control board.

 

To obtain the extended warranty, the warranty card, included with every operator, must be filled out completely and returned to Ramset with proof of purchase within 90 days of the date of purchase.  Ramset is not responsible for any warranty cards lost or misplaced in transit to Ramset (certified mail is recommended).

 

LIMITATION OF LIABILITY:

 

Ramset shall not under any circumstances be liable for damage or malfunction caused by vandalism, acts of nature, misuse, or improper installations.

Ramset shall not under any circumstances be liable for special or consequential damages, such as, but not limited to, damage or loss of other property or equipment, loss of profits or revenue, or cost of purchased or replacement goods.

Ramset shall not under any circumstances be liable for any additional costs such as, but not limited to, shipping and handling of components or product, or any charges associated with the removal, adjusting, or repairing of an operator.

Any property damage or personal injury resulting from this product due to the following is the responsibility of the installer or purchaser:

1. An unsafe installation, such as, but not limited to, reversing loop(s), reversing photo eye(s), safety edge, ERD adjustment, and fire box.  (see owner's manual for safety advise)

2. Any installation that does not meet or excede the safety ratings of both the fire department and UL codes.

3. The installation of accessories that affect the safety or performance of such product.